"You have to treat your employees like customers"
June 12th, 2008 @ 14:34pm
SvN reader Michelle posted this comment in the best customer experience you’ve had lately thread:
Several weeks ago I ran out of cash at the Farmers’ Market. After sampling some goat cheese I told the vendor I’d definitely buy some the next week because I’d ran out of cash that day. She said “take it home today and pay me next ...